What to include
Include the affected address or product, the minimum steps to reproduce the issue, the date, time and observed impact. Use examples without personal data and remove passwords, tokens and message contents.
Preserve services and data
Do not access other people's data, interrupt services, or change or delete information to demonstrate a problem. This page provides a reporting contact; it does not authorise intrusive testing.
Responsible disclosure
Share the details privately so we can investigate and address the issue. We do not publish a guaranteed response time or a reward programme here. If you need to share sensitive information, ask for an appropriate channel first.
Verify our identity
Start at mailurity.com to find official portals and contacts. Use unique passwords and the authentication controls available for your account.